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Frequently Asked Questions
Visit our Frequently Asked Questions page for answers to frequently asked questions.
Customer Service
We are available Monday through Friday from 9:00 am to 5:00 pm. On weekends you can reach us by email at info@dutchiepackaging.com.
Contact
Want to get in touch with our team? Visit our contact page to send us a message.Would you like to know more about our products, shipping or ordering options? View the frequently asked questions and find the answer to your question. Couldn't find an answer to your question? Then contact us!
OUR PRODUCTS
The Dutchie concept consists of a Dutchie PET jar in 50ml or 75ml + matching lid with seal.
No, you cannot smell the cannabis, weed or hash through the PET jar. You can safely have it in your pocket, without your clothes smelling.
Glass is fragile and heavy versus a Dutchie jar - this one is unbreakable and lightweight. You can easily take Dutchies with you wherever you go and you don't have to worry about glass ending up in cannabis.
Dutchie Packaging delivers - as often as you like - standard 504 Dutchies with matching lids to your coffee shop. You do not need a large stock in the coffee shop, we can deliver daily if necessary.
Depending on the type of cannabis, we expect that you can pack 1 - 3 grams in it.
Depending on the type of cannabis, we expect that you can pack 1 - 5 grams in it.
Dutchie Packaging also provides a lid in a custom-made colour. Contact us for more information about branding the cannabis packaging.
CHILD SAFETY
To make your jars childproof, the Dutchies can be combined with a childproof closure.
The Dutchies in combination with childproof closures have an ISO 8317 certificate.
ENVIRONMENTALLY FRIENDLY
We can produce the Dutchies from rPET (recycled material) instead of virgin PET material. Ask our sales team for more information.
You can throw the Dutchies in the PMD waste. Because the Dutchies are made of a transparent PET material, they are very easy to recycle. The seal must be disposed of with the residual waste.
DUTCHIE SEALS
This is the name of the inliner/seal we use in our lids. The Pressure Sensitive Seal is easy to apply by applying force by closing the lid. As a result, a protective layer and first user guarantee is printed on the Dutchie. When the package is first closed, the pressure from the lid activates the adhesive, creating a seal between the seal and the rim of the jar. No heating is required to seal Dutchies with the lid and inliner.
A Pressure Sensitive Seal is ideal for use in the coffee shop. The cannabis is packed in a Dutchie jar and the seller closes the lid with a seal.
Dispatch
Yes, we deliver the Dutchie concept to you including shipping costs!
Account
To create an account, click on the "Register" button on our website. Fill in the registration form with your personal information and click on "Submit". After you have submitted your registration, we will receive your application and we will review and approve your account. Once your account has been approved, you will receive a confirmation email and you will have access to the products in our webshop.
We aim to approve your account as quickly as possible. Usually the approval process takes 24 to 48 hours. Once your account has been approved, you will receive a confirmation email with further instructions.
To place an order, log in to your account and browse our webshop to find the products you want. Click on the "Add to cart" button for each product you want to order. You can also place several different combinations in your shopping cart before completing the order.
Yes, that's possible! In your account you can save your order as a shopping list. This makes it easy to order the same jars again in the future. Navigate to your shopping cart and click on "Options". Then choose "Save shopping list" to save your order. You can find your shopping lists on the account page.
You can view all your placed orders in one overview. Log in to your account and go to the "My account" section. There you will find an overview of all your previous orders, including order details and payment information.
We offer different payment methods to complete your order. You can pay with iDEAL, PayPal, Credit Card or one of our other supported payment methods. In addition, it is also possible to pay by invoice or to request a quote. Simply choose the payment method that suits you best during checkout.
If you have any other questions, we are always ready to help. Feel free to contact us via our customer service!